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Excellent food, very clean and new decor, specious rooms.
Yael
oktober 2024
The rooms are spacious and comfortable, and the facilities are quite clean. All luggage wheels are wiped down by the staff, and guests keep shoes in lockers at the front entrance to keep all common areas clean. The staff went above and beyond to prepare a vegan set dinner meal for my sister and me, which is not part of their usual offerings. We messaged the hotel a few weeks before and were pleasantly surprised by the attention and thought that went into our meal. Our parents had the standard dinner which they also very much enjoyed.
Wu
januari 2024
Location of this hotel was excellent, only a few minutes walk to the closet cable car station and only one stop away from the Open Air Museum. Note: use the directions listed on the hotel's own website and not Google Maps, as Google lists the wrong station and will have you walk longer. Our booking included included both breakfast and dinner (called half board) and was definitely worth it. Nice not to have to worry about finding a place to eat, and they provide traditional yukatas to wear inside the hotel (recommended to wear to dining as well). The breakfast buffet was amazing, with a combination of traditional Japanese breakfast (my favourite), as well as Western options. The kaiseki (traditional multi-course Japanese dinner) was also delicious. We did not book a room with a private onsen, but the public onsen was empty when I used it. However, if you are travelling as a couple and would like to use the public onsen together, note that this will not be possible as the onsen are separted by sex, so you would need to book a room with a private onsen if you want to use the onsen together. All the hotel staff were very friendly (translation apps will be necessary unless you can speak Japanese).
Janice
november 2023
Loved being in Hakone Gora. A short stroll to the cable car and well positioned to get around easily by car. Large brand new bedroom room in the new block with a private onsen on the balcony. Super comfy bed. Well equipped bathroom. Lovely comfy lounge area in the reception where we could chill in the evening.
Lee
juni 2024
Cozy and comfortable hotel with high attention to the guest’s needs. With two people with gluten allergy they were extremely attentive and for dinner we got speciali created menu with all gluten-free courses, while for breakfast there was a large selection of gluten-free options with all the ingredients well listed. The rooms were very spacious and clean with amazing private onsen overlooking the mountains. Location is amazing, just a 3 minute walk to the cable car station which takes you to all the important and beautiful spots of Hakone! They as well provide shuttle service to Gora and Sounzan station if wanted. Tranquil and peaceful place, great to enjoy the mountains.
Lara
mei 2025
It is an amazing hotel. The rooms are very large with a tatami area. Our room had open air hot bath (private Onsen) which was a great private relaxation. Breakfast was good and included both Japanese and western food. Dinner was a great chef meal. There are not many options for dinner around, it is recommended to book the dinner when booking the room. it is much more costly when booked seperatly in the hotel. There is a shuttle bus to/from the Gorabtrain stationl, and it is 5 min walk from Naka-Gora cable car station.
Gil
juni 2025
Having an onsen to ourselves was amazing, and the communal one is not that much bigger than what we had in our balcony. It was an amazing experience for sure. The room is big and the beds were comfy. The dinner was also quite an experience. The yukatas provided by the hotel were a nice extra touch.
Margo
juli 2025
We wanted a traditional Onsen in our room and for the price, this fit the bill! The hotel was nice and the staff was always friendly. We had the tourist station at Gora call the facility to be picked up by car, otherwise I cant imagine walking from the station to the hotel as it was all up hill! Dinner was good and we feared we wouldn't have enough to eat but it was just the right amount, even when not opting for extras. Breakfast really stole the show with all sorts of wonderful options available! Over all I wished we had a more traditional dining experience but that was the compromise we knew we had going into it with our choice as the priority was a private Onsen in our room.
Charles
juni 2025
The private onsen in our room was great. Facilities were clean and staff was extremely accommodating. Food was excellent and there were options to upgrade. Also appreciated that they made a point not to serve the same courses for dinner as we stayed 2 nights. Samue, yukata, and slippers were all provided. So far staying here was the highlight of our Japan trip.
Jackie
april 2025
Great staff. Really helpful and thoughtful. Room with onsen in new building very nice. The view from the room, and the absolutely fantastic reception staff are the standout positives from our experience.
Paul
juli 2025
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+1 (888) 385-8465